We have a solid, acknowledged Support team for the solution SAP HCM OnPremise and one of the most prepared teams for support for the solution SAP SuccessFactors.
Know The Strengths Of Our Support For Sap Hcm
Strong IT Consulting has a support team prepared to serve you with highly qualified professionals specialized in SAP HCM and SuccessFactors. We work in differentiated schedules to better serve you and we are a team specialized in our clients’ business, as you can see:
Client’s Team Recording Incidents
Our team is prepared to serve the three levels expected for support:
- Level 1: Recording and initial analysis of the incidents (mistakes, doubts, or improvements)
- Level 2: analysis and assistance for incidents to be addressed by the support partner
- Level 3: analysis and allocation of incidents to be addressed by the SAP or SuccessFactors team
Operation And Exclusive Management Of The Solutions Supported
Our team is prepared to serve our clients and partners exclusively, according to their processes and solutions implemented. Before initiating the support service, we perform an initial assessment of what will be supported in order to define important points for the success of the support operation.
Periodic Management Reports
Our team is prepared to serve our clients and partners exclusively, according to their processes and solutions implemented.
Specialist Team To Respond To Incidents Of Sap Onpremise
We currently provide support for SAP OnPremise for some large companies in the processes below:
- Personnel management (PA)
- Organizational structure (OM)
- Benefits (BN)
- Personnel development (PO)
- Compensation (ECM)
- Time Management (Time)
- Portal (ESS, MSS)
Team Of Specialists For Sap Peoplecloud – Successfactors Incidents
We currently provide support for SAP PeopleCloud – Success Factors for some large companies in the processes below:
- Performance appraisal